Sri Aurobindo
Letters on Himself and the Ashram
The Complete Works of Sri Aurobindo. Volume 35
Work in the Ashram
Dealing with Paid Workers [1]
In dealing with paid workmen, I sometimes behave in a very familiar way, sometimes in a neutral way and sometimes I get angry. How should I behave with them?
None of these ways is the right one; the first weakens the authority, the second is not dynamic, the last is obviously not helpful. In all work the nearer one gets to an entire equanimity (which does not mean indifference) in the mind and the vital feeling, the better. A calm detached attitude, with a fundamental sympathy in it but not of the sentimental kind, a clear unbiased eye observing their character and reactions, and a quiet and firm authority without harshness, capable both of kindness and of quiet severity, where severity is needed, would be the best attitude.
22 August 1932